Your Company

Terms and Conditions

Please read these terms carefully before using our services

YME SHIPPING & LOGISTICS
Effective Date: 19/02/2026

1. Acceptance of Terms

By using any service provided by YME SHIPPING & LOGISTICS, the customer agrees to be bound by these Terms and Conditions. By proceeding with our services, the customer confirms that they have read, understood, and accepted these Terms in full. Continued use of our services constitutes ongoing acceptance.

2. Scope of Services

YME SHIPPING & LOGISTIS provides courier and logistics services, including but not limited to:

  • USA to Jamaica

  • Air freight & sea freight 4X per week 3 by air 1 by sea

  • Assisted online shopping and payment services once you don't have a card to shop online

  • Warehousing and package handling

  • Pickup & drop-off / mobile delivery

  • Delivery via third-party courier services or door-2-door delivery where applicable

YME SHIPPING & LOGISTICS reserves the right to modify, suspend, or discontinue any service at its discretion without prior notice.

3. Shipping Schedule

YME SHIPPING & LOGSITICS ships approximately 4 times per week. All shipping schedules are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier schedules, inspections, weather conditions, or other factors beyond our control.

4. Service Areas

YME SHIPPING & LOGISTICS services the following locations:

  • Moneague Crossing

  • Ocho Rios Towne Center

  • Claremont

  • St. Ann's Bay Town

Delivery outside these areas may be facilitated through third-party couriers or door-2-door delivery at the customer’s expense.

5. Responsibility, Risk & Liability

All shipments are transported at the customer’s own risk.

YME SHIPPING & LOGISTICS assumes zero liability for loss, damage, delay, or errors related to shipments.

Responsibility, where applicable, begins when package reaches warehouse / at pickup and ends once the package is handed over to third-party carriers, customs authorities, or delivery partners.

YME SHIPPING & LOGISTICS is not responsible for:

  • Vendor errors

  • Incorrect information provided by customers

  • Packages lost or misdelivered prior to reaching our warehouse

  • Delays, losses, or damages caused by third parties

6. Packaging & Fragile Items

YME SHIPPING & LOGISTICS is not responsible for damage caused by improper or insufficient packaging by vendors, senders, or customers.

Fragile items including electronics, glass, liquids, cosmetics, or breakable goods are shipped at the owner’s risk, regardless of packaging method.

7. Prohibited & Restricted Items

Customers are responsible for ensuring all items shipped comply with local and international laws.

Prohibited items include, but are not limited to:

  • Illegal drugs or controlled substances

  • Firearms, ammunition, or weapons

  • Explosives, flammable, or hazardous materials

  • Counterfeit or replica goods

  • Pornographic or obscene materials

  • Perishable foods

  • Live animals

  • Cash, cheques, or negotiable instruments

  • [Add any additional restricted items here]

Any prohibited item may be confiscated, disposed of, or surrendered to authorities without refund. [BUSINESS NAME] assumes no liability for seizures, fines, or penalties.

8. Customs, Duties & Fees

Customers are responsible for all customs declarations, duties, taxes, and government fees.

YME SHIPPING & LOGISTICS assumes no liability for delays, inspections, seizures, or penalties imposed by customs authorities.

9. Assisted Online Shopping Services (if applicable)

For assisted online shopping services:

  • Full payment must be deposited in advance

  • Customers must confirm item details before purchase

  • Payments may be [refundable / non-refundable] once purchase is made

  • YME SHIPPING & LOGISTICS is not responsible for vendor errors, delays, cancellations, incorrect items, or sizing issues

All refund or exchange matters remain between the customer and the vendor.

10. Payments

Accepted payment methods include:

  • Bank transfer

  • Cash

  • Online payment- pending

All payments must be settled in full before processing. Payments are non-refundable once service or shipment processing begins.

11. Claims & Complaints

All claims must be submitted in writing via email / claim form within 24 - 48 hours of notification or receipt.

Supporting documentation such as invoices and photographs may be required.

WhatsApp messages do not constitute official claims.

12. Storage & Uncollected Packages

Packages not collected within 7 days of notification may incur storage fees of $200.00 per day.

Packages uncollected after 30 days may be auctioned, donated, or disposed of to recover storage and administrative costs. Customers remain responsible for all outstanding charges.

13. Cancellations

Cancellations must be requested [number] hours prior to scheduled service where applicable. Cancellation fees may apply. YME SHIPPING & LOGISTICS reserves the right to cancel services at its discretion.

14. Amendments

  • YME SHIPPING & LOGISTICS reserves the right to update or amend these Terms and Conditions at any time. Changes take effect immediately upon posting.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between YME SHIPPING & LOGISTICS and the customer and supersede all prior agreements or understandings.

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